Your Privacy Choices

Your Privacy Choices

Your Privacy. Your Choices.

At wowopow®, we respect your privacy and believe you should have appropriate control over your personal information. This page explains the privacy choices and rights that may be available to you when you visit wowopow.com, explore our skincare collection, place an order, or communicate with our customer support team.

Depending on your location and applicable privacy laws, you may be able to access, correct, delete, or obtain a copy of certain personal information, as well as manage certain advertising and communication preferences.

1. Your Privacy Rights

Depending on where you reside and the privacy laws that apply to you, you may have the right to:

  • Access your information: Request information about the personal information we collect, use, or disclose about you.

  • Correct your information: Request correction of inaccurate or incomplete personal information.

  • Request deletion: Ask us to delete personal information we maintain about you, subject to applicable legal exceptions.

  • Data portability: Request a copy of certain personal information in a portable format, where applicable.

  • Opt out of targeted advertising: Request to opt out of certain processing activities used for targeted or cross-context behavioral advertising, where applicable.

  • Understand information sharing: Request information about the categories of personal information collected, disclosed, or shared, as provided by applicable law.

  • Limit or object to certain processing: Exercise any applicable rights to restrict or object to certain uses of your personal information.

  • Withdraw consent: Withdraw consent where our processing is based on your consent and applicable law provides this right.

The availability and scope of these rights depend on applicable law. Certain requests may be subject to legal limitations or exceptions.

2. How to Submit a Privacy Request

To exercise an applicable privacy right, please email us at service@wowopow.com with “Privacy Request” in the subject line.

To help us understand and process your request, please include:

  • Your full name.

  • The email address associated with your order or account, if applicable.

  • Your order number, if relevant to your request.

  • A clear description of the privacy right you wish to exercise.

Please provide only the information reasonably necessary to identify your request. Do not send full payment card numbers, passwords, payment verification codes, or other unnecessary sensitive information by email.

Our team will review your request and respond within the timeframe required by applicable law.

3. Identity Verification

To protect your personal information, we may need to verify your identity before completing certain privacy requests.

Depending on the nature of your request, we may ask you to confirm information associated with your account, order, or previous communications. We will seek to use reasonable verification methods appropriate to the request.

If an authorized agent submits a request on your behalf, we may require evidence of the agent's authority and, where permitted or required by law, additional verification from you.

If we cannot reasonably verify a request, we may be unable to complete it. Where required by applicable law, we will explain the reason and provide information about any available review or appeal process.

4. Advertising and Cookie Preferences

wowopow.com may use cookies and similar technologies to support essential website functions, remember preferences, understand website performance, and support advertising or marketing activities where permitted.

Depending on the technologies used on our website and the laws applicable to you, you may be able to manage your preferences through:

  • Cookie preference tools: Use the website's cookie consent or privacy preference interface, where available.

  • Browser settings: Manage or block certain cookies through your browser.

  • Device settings: Adjust available privacy and tracking preferences on your device.

  • Recognized opt-out signals: Use supported browser-based privacy signals, where required by applicable law.

Some cookies are necessary for core website functions, such as maintaining your shopping cart and supporting checkout. Blocking certain cookies may affect website functionality.

Where applicable law requires us to provide an opt-out from targeted advertising or certain information sharing, you may submit your request using the contact information provided on this page. We will process eligible requests in accordance with applicable law and the technical capabilities of our website.

5. Email Marketing Preferences

You can opt out of promotional emails from wowopow® at any time by selecting the “Unsubscribe” link included in our marketing emails.

After you unsubscribe, you may still receive non-promotional communications necessary to complete or support transactions you have initiated, including:

  • Order confirmations and receipts.

  • Shipping and delivery notifications.

  • Order-related service updates.

  • Return and refund communications.

  • Security notifications.

  • Responses to customer support inquiries.

Unsubscribing from marketing emails does not automatically delete your personal information or cancel an existing order.

6. Non-Discrimination

We will not unlawfully discriminate against you for exercising a privacy right available under applicable law.

Where such protections apply, we will not deny goods or services, charge a different price, or provide a different level or quality of service solely because you exercised a protected privacy right.

Any differences in service or pricing will be handled in accordance with applicable law.

7. Privacy Request Appeals

If applicable law gives you the right to appeal a decision concerning your privacy request, you may submit an appeal by replying to our decision email or contacting us at service@wowopow.com.

Please include “Privacy Appeal” in the subject line and explain why you believe the original decision should be reconsidered.

We will review eligible appeals and respond in accordance with the requirements and deadlines established by applicable law. Where required, we will also explain any further options available to you.

8. Additional Privacy Information

For more information about the personal information we collect, how we use and disclose it, how long we retain it, and the measures we take to protect it, please review our Privacy Policy.

Our privacy practices may vary depending on the services you use, the information involved, and the laws applicable to your location.

9. Business Information

wowopow® is owned and operated by Shenzhen Huanyi Network Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through wowopow.com.

Brand Name: wowopow®

Company Name: Shenzhen Huanyi Network Technology Co., Ltd.

Registered Address: Room 1521, Building 1, Guanlida Building, No. 269 Qianjin 1st Road, Wenhui Community, Xin'an Subdistrict, Bao'an District, Shenzhen, Guangdong, China.

Website: wowopow.com

Email: service@wowopow.com

Phone: +852 6181 231

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days. Requests requiring identity verification or additional review may take longer, subject to applicable legal deadlines.